Orders#
Read your orders into your own system. Every request goes to your environment's base URL with a key that has orders:read, as in the quickstart. There is no order push yet, so poll GET /orders on a schedule.
GET /orders#
Pull your orders, newest first. Scope orders:read.
| Query | Type | Notes |
|---|---|---|
since |
RFC 3339 date-time with a zone | Only orders placed with you at or after this instant |
cursor |
string | next_cursor from the previous page |
limit |
integer | Orders per page; default 50, max 200 |
{
"data": [
{
"order_id": "order_01K4T2B6D8F0H2K4M6P8R0T2V4",
"increment_id": "POV-100045",
"status": "shipped",
"total": 435000,
"currency": "IQD",
"created_at": "2026-09-10T08:12:04.000Z"
}
],
"next_cursor": "stlc_01K4T2B7E9G1J3L5N7Q9S1U3W5",
"has_more": true
}- There is one row per order placed with you. On a checkout with several sellers, you see only your own order, never another seller's lines.
since, the cursor and each row'screated_atall refer to when the order was placed with you, not when it last changed. An order you have since shipped or that was cancelled does not reappear; read it withGET /orders/{id}.sincemust be an RFC 3339 date-time with a zone:2026-09-01T00:00:00Z, or an offset such as2026-09-01T03:00:00+03:00. URL-encode+as%2B, or it arrives as a space. An emptysincemeans no lower bound. Anything else — a date without a time, a time without a zone, an impossible date such as2026-02-30T00:00:00Z, orsincesent twice — is refused with400 validation_erroranddetails[]: [{ "field": "since", "issue": "invalid" }].statusmatches whatGET /orders/{id}reports:shippedonce you have shipped, otherwise the order's own status (pending,completed,canceled,archived, …).totalis your order total including shipping, in IQD.- If an order record could not be read, its row has
status: nullandtotal: 0. ReadGET /orders/{id}for that order. increment_idis the shopper-facing checkout number and can benull.
Paging: pagination.
GET /orders/{id}#
One order in full, including line items and what you will be paid. Scope orders:read. id is the order_id from GET /orders. Returns 404 order_not_found when there is no such order or it belongs to another seller.
{
"order_id": "order_01K4T2B6D8F0H2K4M6P8R0T2V4",
"increment_id": "POV-100045",
"status": "shipped",
"total": 435000,
"currency": "IQD",
"shipping_address": {
"first_name": "Zainab",
"last_name": "Al-Rubaie",
"address_1": "Karrada, Street 62, House 14",
"city": "Baghdad",
"phone": "+9647701234567"
},
"items": [
{
"item_id": "ordli_01K4T2B6E0G2J4L6N8Q0S2U4W6",
"title": "Sony WH-1000XM5 Wireless Headphones",
"quantity": 1,
"unit_price": 425000,
"variant_id": "variant_01K4R8Z2S8T4W6Y8A0C2E4G6J8",
"external_sku": "ERP-1042"
}
],
"accepted_at": "2026-09-10T09:01:30.000Z",
"shipped_at": "2026-09-10T14:20:00.000Z",
"tracking_number": "HX-88412093",
"carrier": "hiexpress",
"created_at": "2026-09-10T08:12:04.000Z",
"settlement": {
"status": "pending_delivery",
"commission_percent": 8,
"commission_amount": 34000,
"earnings": 391000,
"hold_days": 7,
"hold_starts_at": null,
"funds_released_at": null,
"delivery_confirmation_source": null,
"delivery_failed_at": null,
"delivery_failure_reason": null
}
}- Every line carries
external_sku, your SKU at the time of the order.external_skuandvariant_idcan benull. statusisshippedonce you have shipped; otherwise it is the order's own status.accepted_at,shipped_at,tracking_numberandcarrierarenulluntil they are set.increment_idfalls back toorder_idfor orders without a checkout number.shipping_addresscan benull. Missing parts of an address are empty strings, nevernull.
settlement is what you will be paid for this order and where that money is:
| Field | Meaning |
|---|---|
status |
pending_capture, pending_split, pending_delivery, hold_active, released, refunded or returned |
commission_percent, commission_amount |
Povito's commission, as a percentage and in IQD |
earnings |
Your credit for this order after commission, in IQD |
hold_days, hold_starts_at, funds_released_at |
The hold period, when it started and when the funds were released; null when not set |
delivery_confirmation_source |
Who confirmed delivery: courier, admin or seller_self; null when not set |
delivery_failed_at, delivery_failure_reason |
Set when the courier or an admin reported that the order will never be delivered; otherwise null |
Accepting, shipping and cancelling an order are not part of this API. Those happen in the Seller dashboard.